Having issues with your Member ID? - Shanghai Mamas

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melaham
Member since
June 2015
Posts: 63

Having issues with your Member ID?
June 15, 2015 at 9:00 AM

We have heard from a few people having access issues with this new website as their usernames from the previous site are not working. We are working on getting everything sorted.

Please don’t request a new application and create a new username, but drop us a note to shmamaswebsiterebuild@gmail.com and we will work on resolving the problem case-by-case.

Sorry for the trouble, but we will get everything working smoothly soon enough!

#1575

shanghaisands
Member since
July 2014
Posts: 20

Reply To: Having issues with your Member ID?
June 15, 2015 at 6:58 PM

LOVE the look of the new website! Your efforts and hard work have definitely paid off! Well done to the team that made this happen!! I had to reset my password, and when I entered a new one for the first time, it loaded, then gave me an error message. I clicked on my username on the top bar, and I was in 🙂

#1695

melaham
Member since
June 2015
Posts: 63

Reply To: Having issues with your Member ID?
June 16, 2015 at 2:49 PM

Thanks for the encouragement! We aren’t entirely sure why some people are having issues with their member iDs, but it seems to be an easy problem to fix form the admin panel if you drop us an email. You raise a good point @shanghaisands that it may take a bit of patience and a few tries.

#1756

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