Mission Statement

ShanghaiMamas.org is a diverse online community of international families living in Shanghai, China. This is a friendly place. We are here to support each other and we respect each other’s views and feelings. Our discussions concern the real world of family life in Shanghai and we are primarily here for support, encouragement, helpful information, and community. All Users deserve respect and support regardless of their choices, parenting or otherwise. Shanghai Mamas hopes you will read and participate in the discussions. In doing so, we ask that you abide by the member Code of Conduct to maintain the comfortable and respectful atmosphere we have worked hard to build over the years.



the “Committee” is the managing committee of ShanghaiMamas as constituted from time to time;

“Forums” are the Public and Private Forums;

“Guest” is an unregistered user of ShanghaiMamas. A Guest can access the Public Forums only, and cannot post or comment;

“Member” is any fully registered member of the ShanghaiMamas who has been approved and given an individual username and password to access the Private Forums. A Member can access all areas of ShanghaiMamas and can post and comment in all Forums;

“Moderator” a ShanghaiMamas moderator who can access and amend all Forums and who will be an active Member of the Forum for which they are responsible. A Moderator can contact individual Members and Users and can, on consultation with a second Moderator, remove Members and Users from ShanghaiMamas;

“Posting” is using ShanghaiMamas to send any information on the Forums, Private Messages or by using another User’s email address;

“Private Forums” are those Forums which are accessible by Members only;

“Public Forums” are those Forums which are accessible by Members and Guests;

“ShanghaiMamas” is ShanghaiMamas.org;

“User” is any Member or Guest;


Terms of Use

1.Moderators and the Committee exist to uphold the philosophy of ShanghaiMamas as set out in the Mission Statement. If any Moderator or Committee member considers that any action of any User is contrary to the philosophy of the Mission Statement, they may restrict access to or remove the User from ShanghaiMamas without warning.

2.Members apply for membership using their real names. We are a community group, here to support one another and knowing each other’s identity is helpful in building social networks. Any User who is found to have provided false information in their application may be removed from ShanghaiMamas without warning.

3.Differing opinions are expected and encouraged; however, disagreements must be handled with courtesy and respect for other Users. It is entirely possible to politely express opposing views without triggering conflict or discord with other Users. Users are welcome to post seeking advice, opinions or suggestions on how best to handle conflict, and posts about changing attitudes as a whole and how to deal with differing views are welcome. Venting is understandable, however, bashing of other Users will not be tolerated.

4.Our Users come from a variety of backgrounds and nations and we expect all Users to be sensitive to cultural differences.

5.ShanghaiMamas is a secular organization without political affiliations. Please do not post religious or political posts in the Forums.

6.Access to the Forums is a privilege and not an entitlement. The tone of the site should be fully supportive and all Users should avoid:

6.1. negative characterizations, foul language, insults, blanket statements, condemnations of others, name calling, personal attacks, flaming, trolling, stereotyping, ethnic generalizations, and disparaging remarks about other Users and our host country;
6.2. inflammatory messages;
6.3. Posting copyrighted material without permission. If you want to share an article, post a brief summary of the article and a link;
6.4. using ShanghaiMamas to defraud, misrepresent, scam or malign (or attempt to do any of these to) another User, business or advertiser;
6.5. using the forum for the dissemination of any illegal or possibly illegal activity including the sale or promotion of counterfeit products;
6.6. any provocative, offensive, or angry tirades against the laws or authorities of the PRC;
6.7. using any of ShanghaiMamas’ features and resources to harass attack or contact a User in an inappropriate manner;
6.8. breaching the privacy of the Private Forums. Users come here to share, celebrate, vent and commiserate and all Users should do everything possible to protect and maintain the safe and haven-like atmosphere that has been built up over the years;
6.9. forwarding personal information expressed on ShanghaiMamas to any other source without explicit permission. Sharing basic information from the Forums (any how-to tips, recommendations, childcare/school info, etc.) with other sources is fine and encouraged. We trust our Users (in particular Members) to recognize personal info when they see it and to keep it safe;
6.10. forwarding subscription emails from the Forums to anyone who is not a member of that Forum;
6.11. using ShanghaiMamas to poach an employee of another User;
6.12. Posting document numbers and/or photographs of any person;
6.13. multiple or pointless Posting to increase a User’s post count;
6.14. having more than one User account;
6.15. Posting topics in multiple or inappropriate Forums;
6.16. Posting personal information of any other person without their explicit permission;
6.17. Posting any information that is, in the sole opinion of the Committee or any Moderator, contrary to the spirit of the Mission Statement or this Code of Conduct;
6.18. Posting large amounts of information, attachments or files that are so large as to impact the operation of ShanghaiMamas;
and any comments, posts, private messages etc that are contrary to this clause 6 will not be tolerated and will be deleted and any User who posts messages on the Forums, sends Private Messages or uses another User’s email address to send a message which is in any way contrary to this clause 6 or to the Mission Statement will be warned once by a Moderator and risk having all future posts subject to moderator approval (“Moderation Period”). If such behavior continues, or if the initial breach is considered by the Moderators and the Committee to be sufficiently severe in the first instance, it will be grounds for removal from ShanghaiMamas. In these circumstances the Moderator’s decision will be final subject only to point 11 below.

7.Good Practice

7.1. Users should use the search function on ShanghaiMamas first before posting a topic if they consider that it may have been answered before.
7.2. Discussions of staffing and household help are explosive issues and should be handled tactfully, professionally, and with sensitivity to the employee.
7.3. Posts of a commercial nature are to be published in the Classifieds section or in the Doing Business section. If you wish to advertise in other ways, please contact us about advertising on the site. If a User is deemed to be using the site solely or mainly for commercial purposes, Moderators will be able to trace the User by means of their username, email address or IP address and will warn the User and then may temporarily or permanently remove the User from ShanghaiMamas.

8.All content on ShanghaiMamas, including Users posts in the Forums, articles, blogs, comments or any other text on ShanghaiMamas becomes the property of ShanghaiMamas and can be re-used, modified or disposed of in accordance with these Terms of Use.

9. Any businesses or services criticized on ShanghaiMamas will be given a chance to refute claims or disparaging remarks made against them in the Forums, comments or articles. If such a situation arises, the User will be contacted by a Moderator and all personal details will be removed before information about the complaint/concern is shared. If you feel a business should be given a chance to respond to a posting, please contact a Moderator to handle the notification.

10. All posts are subject to moderation. Please be careful to post topics in the proper category to keep the site efficient and organized. Moderators may move posts to proper categories or delete posts deemed inappropriate. Moderators reserve the right to delete any message or to remove the registration and membership of any individual at any time.

11. If you have a concern, constructive criticism, or question about the action of a Moderator, please submit your issue in writing to the ShanghaiMamas Committee. Disputes arbitrated through the ShanghaiMamas Committee are final and binding.

12. This ShanghaiMamas Code of Conduct may be amended and changed without prior notice as voted upon by the ShanghaiMama Committee. Any changes will be posted on ShanghaiMamas for information only.

13. Membership application

13.1 Becoming a Member is free.
13.2. New Members should apply for membership to ShanghaiMamas by completing a questionnaire. If they are approved, they will be notified via email. Please note that ShanghaiMamas is run by volunteers and each questionnaire is personally read so it may take a few days for your application to be acknowledged and/or approved. Please be patient.
13.3. All Members should apply using their real names.
13.4. Membership is intended for international families living in Shanghai. Marketers, spammers, perverts, and trolls need not apply.

14. Disclaimer

14.1. Considering the real time nature of the board, it is impossible for ShanghaiMamas to review all Posting or confirm the validity of any information posted. While we make reasonable efforts to frequently review the content of the Forums and delete objectionable posts, we are not responsible for any messages posted. The content and ideas within the message posts are those of the individual author, and neither ShanghaiMamas nor its Committee, Moderators or administration are responsible for these posts.
14.2. We make all efforts to carefully screen each Member through an extensive questionnaire and approval process. However, we remind Members and other Users to be careful about what personal information is shared on ShanghaiMamas since no security measure can be perfect or impenetrable. Many Users prefer to use nicknames to refer to their children and family instead of their real names. It is also wise to avoid posting personal information in the forums that could expose a member to fraud or predation (e.g. residency location, birthdays, document numbers, etc). Extra care should be taken when posting on the Public Forums as these are available to Users other than Members.
14.3. This website is provided “as is” without any representations or warranties, express or implied. ShanghaiMamas makes no representations or warranties in relation to this website or the information and materials provided on this website.
14.4. Without prejudice to the generality of the foregoing paragraph, ShanghaiMamas does not warrant that:

14.4.1. ShanghaiMamas will be constantly available, or available at all; or
14.4.2. the information on this website is complete, true, accurate or non-misleading.

14.5. Nothing on this website constitutes, or is meant to constitute, advice of any kind.
14.6. ShanghaiMamas will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

14.6.1. for any direct loss;
14.6.2. for any indirect, special or consequential loss; or
14.6.3. for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

14.7. These limitations of liability apply even if ShanghaiMamas has been expressly advised of the potential loss.
14.8. Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit ShanghaiMamas liability in respect of any:

14.8.1. death or personal injury caused by ShanghaiMamas negligence;
14.8.2. fraud or fraudulent misrepresentation on the part of ShanghaiMamas; or
14.8.3. matter which it would be illegal or unlawful for ShanghaiMamas to exclude or limit, or to attempt or purport to exclude or limit, its liability.

14.9. By using ShanghaiMamas, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use ShanghaiMamas.
14.10. You agree that you will not bring any claim personally against the ShanghaiMamas Committee, Members, Users, officers, administration or agents in respect of any losses you suffer in connection with the website.
14.11. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect ShanghaiMamas’ Committee, Members, Users, officers, administration and agents as well as ShanghaiMamas.
14.12. If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

(This website disclaimer is based on a precedent created by template-contracts.co.uk and published by http://www.freenetlaw.com)